FAQ

Workshops are our non-accredited training. No assessments are required and you will receive a Certificate of Participation.

Courses are accredited or Nationally Recognised Training. Accredited training in Australia refers to education and training that meets the requirements of the Australian Qualifications Framework (AQF). It is officially recognized and ensures that the training provided is of high quality and meets industry standards. Accredited training programs are delivered by (or in partnership with) Registered Training Organisations (RTOs) and can lead to nationally recognized qualifications, such as certificates. 

These programs are designed to provide individuals with the skills and knowledge required for specific occupations and are developed in consultation with industry to ensure they meet current workforce needs.

Participants in accredited courses must meet the assessment criteria to be awarded a certificate (Statement of Attainment). Assessment criteria will be clearly outlined at the beginning of the course.

 

 

To enroll in a course, visit our Courses page, select the course you’re interested in, and follow the enrollment instructions. You will need to complete an enrollment form and make a payment to secure your spot.

 

Go to the workshop of interest, click on add to cart and choose payment option. 

 

We accept various payment methods including credit cards, PayPal, and bank transfers. Payment plans may also be available upon request and approval.

 

Cancellations must be made in writing. Refunds are provided based on the timing of the cancellation relative to the course start date.

Some courses & workshops may have specific prerequisites. These will be clearly outlined in the course description. Please ensure you meet these requirements before enrolling.

Course materials will be provided electronically through our online portal. Printed materials may be available for an additional fee.

Participants are expected to attend all scheduled classes, and field trips. Attendance records will be maintained and may be required for certification.

If you miss a class, please inform us as soon as possible. You may need to provide appropriate documentation (e.g., medical certificate). We will try to accommodate make-up sessions if possible.

Assessments will be conducted through assignments, projects, and exams. Specific assessment criteria will be provided at the beginning of the course.

Certificates will be issued electronically within 30 days after the successful completion of the course. Printed copies can be requested for an additional fee.

Transfers may be possible, subject to availability and approval. Please contact us to discuss your options.

Our trainers and support staff are available to assist you throughout the course. You can contact us via email or phone for any queries or assistance.

You can reach our customer support team via email at admin@ecoskills.com.au or by calling 0436 969 883